Privacy & Cookies

PRIVACY POLICY

Privacy & Cookies explain what personal information we collect, how we use it, how it is protected, and how you can control the collection and use of your personal information.

WHAT ARE COOKIES

Cookies are small text files stored on your computer when you visit a website or webshop. Like most other webshops, we use cookies to process your shopping requests, track items you have placed in your shopping cart, understand behavior on our webshop, and ensure that our webshop operates as efficiently and securely as possible. Cookies cannot contain malicious code such as viruses.

WHAT DO WE USE COOKIES FOR? The information is used to identify you as a customer and to complete your purchases and payments, as well as to provide the services you may have requested, such as sending a newsletter. Additionally, we use the information to optimize your shopping experience. Cookies also help inform LOED about your visit. To determine who uses LOED's webshop, we use cookies to compile demographic and user-related statistics. Here we collect information about how long you visit the webshop, which pages you read, whether your computer has visited us before, what browser and operating system you use, IP numbers, etc. This means that we can remove content that is not visited and optimize content that users are happy with.

WHAT INFORMATION DO WE COLLECT?

PERSONAL INFORMATION

Personal information is any kind of information that can be attributed to you in one way or another. When you use our website, we collect and process a range of such information. This happens, for example, through normal access to content, if you sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, other use of services, or make purchases via the webshop. We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet, or mobile phone, your IP address, geographical location, and which pages you click on. To the extent you explicitly consent to it and enter the information yourself, we also process: Name, telephone number, email, address, and payment information. This typically occurs in connection with creating a login or making a purchase.

ANONYMOUS INFORMATION

As part of operating our webshop, LOED collects certain anonymous information from visitors to our webshop for analysis. This information is not associated with or linked to any personal information and cannot be used to identify individual persons. This information includes things like your browser, IP address, visited pages, and more details about the visitors' behavior, helping us better understand how people use and navigate our webshop so we can optimize the technology to match as best as possible.

HOW DO I AVOID COOKIES?

If you do not want us to store cookies on your device, you can block all cookies, delete existing cookies from your hard drive, or receive a warning before cookies are saved. This is typically done in the settings of the browser you are using.

DISCLOSURE OF INFORMATION

Our webshop is hosted by Shopify Inc. They provide our online e-commerce platform that enables sales to you as a customer. All data stored via Shopify's data collection, databases, and website use are stored on secure encrypted servers with a firewall. Besides the data collection required by Shopify for optimal site function, your information is not disclosed or sold to third parties.

LOED uses cookies from Google Analytics to measure traffic on the pages. Google uses the information to evaluate your use of our webshop, compile reports on activities on the shop, and offer other services related to users' activities on the shop and internet use. Google may also disclose the information to third parties if required by law, or if third parties process data on behalf of Google. Google Analytics cookies do not collect personal information about website visitors. The information we collect is never shared with or sold to other organizations for commercial purposes, except with your consent and as necessary to provide you with the products or services you have requested. You will be greeted by a cookie banner the first time you enter our shop, where you can see and choose which cookies you want to allow besides those necessary for the operation of the shop.

LINKS TO OTHER WEBSITES

Our webshop may contain links to external websites, which may be relevant to a topic. These websites are not covered by this Cookie and Privacy Policy. When you use these links to leave our site, we are not responsible for the protection of personal information and data you may provide while visiting these pages. You should always review the privacy policy of the specific website you visit.

SECURITY

We have taken technical and organizational measures against your information being accidentally or illegally deleted, published, lost, degraded, or coming to the knowledge of unauthorized persons, misused, or otherwise treated in violation of the law.

RETENTION PERIOD

The information is stored for the time permitted by law, and we delete them when they are no longer necessary. The period depends on the nature of the information and the background for storage. Therefore, it is not possible to specify a general timeframe for when information is deleted.

ACCESS AND COMPLAINTS

You have the right to be informed of the personal information we process about you. You may also object to the use of information at any time. You can also revoke your consent to information about you being processed. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries about this can be made via email to service@loed.dk If you wish to complain about our processing of your personal data, you have the opportunity to contact the Data Protection Authority.

PUBLISHER

The website is owned and published by:

LOED

Østrupvej 23

DK-8543 Hornslet

Email: service@loed.dk